The Salesforce Platform stands as an enterprise-level Platform-as-a-Service (PaaS) solution, allowing developers to construct, test, and address issues within cloud applications before deployment. Within this platform, a suite of tools and services is made available to streamline the automation of business operations, facilitate seamless integration with external applications, and offer users a responsive interface.
Salesforce Platform Overview
The Salesforce Platform stands as the foremost leader in low-code development platforms, bestowing your team with the power to construct and expand your Customer 360 vision, all while incorporating the transformative elements of artificial intelligence (AI), automation, and data. With the Salesforce Platform at your disposal, you can securely execute your Customer 360 strategy while keeping your customer firmly at the epicenter of your operational endeavors.
This comprehensive platform allows you to access a harmonized, unified view of your valued customers. This singular perspective enables you to transcend silos and bring together disparate customer data, fostering a holistic understanding of each individual in your customer base. Moreover, the platform empowers you to automate cumbersome and manual processes that have previously hindered productivity. Automating these workflows makes your organization more efficient, liberating your employees to focus on higher-value tasks while providing a more responsive, connected, and streamlined customer experience.
Key features of Salesforce Platform
Development | Application Deployment Development Tools Development Environment Language Support Testing |
Database | Database Management Analytics Auto Scaling Backup / Recovery Storage |
Infrastructure | Networking Virtual Machines Security |
Automation | Workflow Automation Real-Time Updates |
Recommendations and Ratings
The platform receives mostly positive reviews from several user review platforms. According to gartner.com experts’ recommendations, Salesforce Platform achieved an overall 87%. Users at the G2 review rate the platform 4.5 out of 5, and softwareadvice rate it at 4.3 out of 5.