How to Resolve Internet Browser Crashes: A Step-by-Step Guide

How to Resolve Internet Browser Crashes A Step-by-Step Guide

Table of Contents

Internet browsers have become essential tools for web access, but they can sometimes encounter issues that lead to crashes. Browser crashes can occur for various reasons, such as software conflicts, outdated browser versions, or corrupt browser settings. 

Guide to Resolve Internet Browser Crashes

In this guide, we’ll discuss step-by-step methods for troubleshooting and resolving internet browser crashes, ensuring a smoother browsing experience.

Close and Reopen the Browser

The simplest solution to browser crashes is to close and reopen the browser completely. Sometimes, temporary glitches or excessive resource usage can cause the browser to crash. Closing and reopening the browser allows it to start fresh, potentially resolving the issue.

Update the Browser

Outdated browser versions can contain bugs or security vulnerabilities that may lead to crashes. Ensure that you are using the latest version of your browser by checking for updates in the browser settings or visiting the official website of the browser provider. Updating the browser can often fix known issues and improve stability.

Clear Browser Cache and Cookies

Cached data and cookies accumulated over time can sometimes interfere with browser functionality and lead to crashes. Clearing the browser cache and cookies can resolve these issues. Navigate to the browser settings, find the opportunity to clear browsing data, and select the cache and cookies checkboxes. After clearing the data, restart the browser.

Disable Browser Extensions

Browser extensions or add-ons can sometimes conflict with each other or with the browser itself, causing crashes. Temporarily turn off all browser extensions and restart the browser to see if the crashes persist. If the browser no longer crashes, re-enable the attachments one by one to identify the problematic one.

Check for Malware

Malware infections can compromise the stability and security of your browser, leading to crashes, among other issues. Run a full system scan using respected antivirus or anti-malware software to check for malware infections. Remove any detected threats and then restart your computer and browser.

Reset Browser Settings

Corrupt or misconfigured browser settings can contribute to crashes. Resetting the browser settings to their default weights can resolve these issues. Look for the option to reset browser settings or preferences in the browser settings menu. After resetting the settings, restart the browser and test if the crashes persist.

Use Safe Mode

Many browsers offer a safe mode or incognito mode feature that turns off extensions and certain settings, allowing you to troubleshoot issues without interference from third-party factors. Try running the browser in safe mode and see if the crashes still occur. If the crashes stop in safe mode, it may indicate that an extension or setting is causing the problem.

Disable Hardware Acceleration

Hardware acceleration is a browser feature that offloads certain tasks to your device’s hardware for improved performance. However, it can sometimes cause compatibility issues and crashes, especially on older hardware or with certain graphics drivers. Disable hardware acceleration in the browser settings and restart the browser to see if it resolves the crashes.

Check for System Updates

Operating system updates can include fixes and optimizations that improve browser compatibility and stability. Ensure your operating system is current by checking for system updates in the settings menu. Install any available updates and then restart your computer to apply the changes.

Contact Browser Support

If you’ve tried all the troubleshooting steps above and are still experiencing browser crashes, it may indicate a more complex issue that requires further assistance. Contact your browser provider’s support team for additional guidance. Provide details about the issue, including the browser version, any error messages, and the troubleshooting steps you’ve already taken. The support group can offer personalized assistance or recommend additional solutions to resolve the problem.


Browser crashes can be frustrating, but they can often be resolved with systematic troubleshooting. By closing and reopening the browser, updating the browser, clearing browser cache and cookies, turning off browser extensions, checking for malware, resetting browser settings, using safe mode, disabling hardware acceleration, checking for system updates, and contacting browser support if needed, you can effectively troubleshoot and fix internet browser crashes. Remember to update your browser and system to ensure a smoother and more stable browsing experience.

TechGolly editorial team led by Al Mahmud Al Mamun. He worked as an Editor-in-Chief at a world-leading professional research Magazine. Rasel Hossain and Enamul Kabir are supporting as Managing Editor. Our team is intercorporate with technologists, researchers, and technology writers. We have substantial knowledge and background in Information Technology (IT), Artificial Intelligence (AI), and Embedded Technology.

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