Key Points
- Top CEOs across major industries are warning that AI will dramatically change the workforce.
- They say AI is already automating many white-collar jobs in areas like customer support, marketing, and coding.
- Goldman Sachs estimates that up to 7% of U.S. workers could lose their jobs to AI. Entry-level hiring in jobs that are “exposed” to AI has already fallen by 13%.
- While new jobs will be created, experts are warning of major “turbulence” in the labor market.
From Wall Street to the auto industry, America’s top CEOs are sending a clear and increasingly loud message: artificial intelligence is about to change the workforce dramatically, and many white-collar jobs are on the line.
“AI will leave a lot of white-collar people behind,” Ford CEO Jim Farley recently warned. He’s not alone. JPMorgan is telling its managers to avoid hiring as it deploys AI. Salesforce’s Marc Benioff says AI is already doing up to 50% of the company’s workload. And Walmart’s CEO says it “is going to change literally every job.”
Less than three years after the launch of ChatGPT, companies are rapidly adopting AI to automate a wide range of tasks, from customer support and marketing to coding and content creation.
The impact is already starting to show up in the data. Goldman Sachs estimates that 6% to 7% of U.S. workers could lose their jobs to AI. Another study found that entry-level hiring in jobs that are “exposed” to AI has already dropped by 13%.
While automation has always been a part of economic progress, the speed and scale of the AI revolution have many experts worried. The World Economic Forum has estimated that AI could displace 92 million jobs by 2030, though it could also create 170 million new ones. “There’s going to be more turbulence in both directions in the coming months and years,” said a director at a Stanford research group. “We need to prepare our workforce.”
