To streamline operations and adapt to evolving market dynamics, online furniture retailer Wayfair is set to cut approximately 1,650 jobs, or 13% of its global workforce. This restructuring is part of Wayfair's ongoing efforts to realign its staffing levels after...
A California-based physician and the Roots Community Health Center are leading a legal charge against 12 companies for the sale of pulse oximeters, devices used to measure blood-oxygen levels, which researchers argue provide inaccurate readings for people of color. Historically, studies have revealed that pulse oximeters can overestimate blood oxygen levels in individuals with dark skin, potentially leading to delayed...
DPD, a leading parcel delivery firm, has temporarily disabled a segment of its online support AI-driven chatbot following customer complaints about unexpected behavior, including the bot swearing and criticizing the company. The company utilizes artificial intelligence (AI) to handle customer queries alongside human operators in its online chat service. The issue arose after a recent system update led to unexpected...
