Meta Addresses Faulty Software Update That Bricked Quest Headsets
Key Points Meta's software update rendered some Quest headsets inoperable. Initial refusal to assist out-of-warranty devices drew backlash. Meta is now working on a solution for all affected headsets. Customer support has new guidelines to assist users. The problematic update was released on December 6th. The update included new features like a virtual desktop and improved hand tracking. Meta is actively resolving an issue caused by a recent software update that rendered some Quest 2, Quest 3, and Quest 3S...