Key Points
- Windows 11 update 24H2 has been causing crashes and freezes in Ubisoft games such as Assassin’s Creed titles and Star Wars Outlaws.
- Microsoft has paused the update rollout for devices with affected games installed to protect user experiences.
- Ubisoft released a partial fix for Star Wars Outlaws, but other game issues remain unresolved.
- Users should check Microsoft and Ubisoft support channels for further fixes and update availability announcements.
Microsoft has temporarily paused the rollout of its latest Windows 11 update (version 24H2) after users reported that it caused certain games to crash or freeze. The issue specifically impacts popular Ubisoft titles, including Assassin’s Creed Valhalla, Assassin’s Creed Origins, Assassin’s Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora.
Following user complaints of black screens and unresponsive games post-update, Microsoft confirmed the problem and announced a compatibility hold for devices with the affected games installed. “To safeguard your Windows update experience, we have applied a compatibility hold on devices with these games installed,” the company said in its support blog.
Ubisoft has already released a temporary fix for Star Wars Outlaws, but Microsoft cautions that other issues may persist. While efforts to address the problem are ongoing, Microsoft has advised users not to manually install the update through the Windows 11 Installation Assistant or media creation tool.
The update’s compatibility hold means that impacted devices will not receive the option to install version 24H2 via the standard Windows Update channel until the issue is resolved. This step minimizes disruptions for users who rely on the affected games.
Microsoft is collaborating closely with Ubisoft to develop permanent solutions to ensure compatibility between the Windows 11 update and these popular game titles. For now, both companies are urging users to remain on their current version of Windows 11 and refrain from any manual update attempts.
This temporary setback highlights challenges when operating system updates intersect with third-party applications, particularly in the gaming industry. While Windows 11 updates typically bring enhanced features and security improvements, ensuring compatibility with high-performance software like modern games is essential. Affected users are encouraged to monitor Microsoft’s support page and Ubisoft’s forums for updates on fixes and the eventual resumption of the 24H2 update rollout.
