Key Points: The US military reportedly used the AI model Claude during the Maduro raid. Access to the AI came through a partnership with data firm Palantir. The Pentagon is pushing to use AI tools on classified secret networks. Anthropic’s...
Key Points: Brian Moynihan received a 17% pay raise for his work in 2025. His total compensation reached $41 million, mostly in stock awards. The bank's profit jumped 13% to $30.5 billion under his leadership. Stock prices for the bank rose 25% to reach an all-time high. Bank of America has given its CEO, Brian...
In today's competitive business landscape, customer experience (CX) is often the deciding factor between a loyal client and a lost opportunity. Among the myriad of tools available to manage these relationships, Zendesk stands out as a titan of the industry. Originally known for its ticketing system, it has evolved into a massive, multi-product ecosystem designed...
