AI Tool Helps Bridge Divides in Online Discussions, Study Finds
Key Points Google DeepMind’s AI tool, Habermas Machine, helps mediate discussions by generating consensus-driven summaries. The AI model outperformed human mediators, with 56% of participants preferring its summaries. The AI was tested on 439 participants in group discussions. External reviewers rated the AI-generated summaries higher for fairness, quality, and clarity. Experts warn that removing human interaction in deliberative processes could erode the relational aspect of democracy. An AI-powered tool designed to assist in mediating discussions between people with differing opinions has shown promise in helping groups find common ground. Researchers at Google DeepMind conducted an experiment that revealed the tool...